SN International LLC is a US-based third-party prep and logistics company offering a range of services for ecommerce sellers, in terms of outsourced product preparation, labeling, packaging, storage, and shipping services, particularly in order to comply with major marketplaces like Amazon FBA and Walmart WFS.
Such services is common in the wholesale directory space when sellers need to outsourcing tasks like preparation prior to dispatching to the marketplaces or to their final consumers. A difference from the typical inventory supplier, which directly sell the products to the retailers, is that the business model is related to 3PL prep services like labeling, packing, boxing and dispatch management.
It is important to look into what they do, and the way they are seen by the clients, prior to list them in your USA wholesale directory or recommending them as Amazon wholesale supplier.
About SN International LLC’s 3PL prep services
The 3PL prep services of SN International help sellers prepare the items that will be shipped to the fulfillment centers like Amazon FBA or Walmart WFS. Typical services, according to their terms:
Receiving and counting the products
Basic quality and condition inspection
Labeling products with FNSKU and other compliance label needs
Packaging (polybagging), labeling (boxes) and carton boxing
Ship products to a certain destination (e.g. Amazon/Walmart warehouses)
Manage shipment according to the customers’ directions and shipment plan
According to the terms of the services, the client is responsible for providing the correct information about the products, the labels needed, all compliance papers, and the right shipping plans. The company do not guarantee for the approval of the platform, it will always be up to Amazon and/or Walmart if the inventory will be accepted in the fulfillment centers, or not, after the prep of the goods has been done.
This type of service is a must today for an e-commerce seller. Amazon removed its in-house preparation services and the seller is almost obliged to find other 3PLs who are capable of prepping up their products in the required compliance.
Reviews and reputation online:
When looking for reviews or the reputation of SN International LLC and snillc.com the view is a very varied and a bit disappointing. The results for reviews by independent third parties like Trustpilot are showing very low score, many times with customers’ feedback of “faked” goods, bad communication, and problems in getting their products sent.
Many reviewers, even advice not to use this service, or describe terrible problems with their orders. Overall, a low score and poor reviews about how the company is acting as customer.
Customer reviews often tell us more about the business we have on the table in the USA wholesale directory section dealing with money and inventory, than the actual company profile.
Our honest opinion on the service:
The services are there for the e-commerce sellers and there are several reasons why an e-commerce seller might need a third-party to manage their preparations of FBA/WFS labeling, packing and preparing shipment. It helps a seller to save time and also, to save themselves the hustle of preparing numerous of items and sending them over to the marketplaces.
However, there are concerns when looking at the independent reviews that highlight potential problems, whether in the operational efficiency or in business ethics. Allegations of counterfeit products and bad communication among other, can be seen in some reviews.
When a company, working with logistics and prep services like this, is expecting the client to pay upfront, while handing over products, that means some business value to your customer, it is always worth to be very careful when deciding on the best 3PL partner. Before you decide to list this business on your USA wholesale directory or recommend them as an Amazon FBA prep service for your customers, I recommend you to request:
written client references beyond those on the site
service guarantees or clear refund policy
small test orders, particularly if they offer seasonal product preparation
confirmation of their service, referring to active clients and brands that you know of
These will help protect yourself and customers from unwanted risks, especially if we are talking about key service partners for their business.
About Suppliers Central:
Suppliers Central is a global B2B network designed to help buyers to connect with suppliers, distributors and service providers in the industry. An e-commerce seller could benefits greatly from being included into a wholesale central space to search for reliable product suppliers and preparation/logistics service providers that could support their businesses to scale up.
Ideally, the listed service providers in your directory should showcase not only their business contact info, but ideally, verified feedback on performance, what the scope of services is and general, a level of transparence about their business practices. This can help buyers to make an educated decision for such services that handle sensitive parts of their business, like product dispatch and fulfillment.
Final conclusion:
SN International LLC’s preparation and shipping services for e-commerce sellers can be a benefit for businesses looking for help to get their inventory to Amazon FBA or Walmart WFS. Unfortunately, there are negative comments and feedback from clients that indicate possible business concerns that could make a business hesitant.
Before adding them in your USA wholesale directory, or recommending them to an e-commerce seller looking for Amazon FBA prep help, be sure to communicate to your client that they should first seek the advice on some objective references and start with a smaller test shipment in order to avoid bigger losses.
